Privacy Policy

Last updated: February 25, 2025

Overview

ITcontractor.co (“we,” “us,” “our”) provides fractional IT services for remote teams. This policy explains what information we collect, how we use it, and your rights regarding that information.

Information We Collect

Information you provide

When you book a call through Calendly, contact us by email, or engage our services, you may provide:

• Name and email address
• Company name and role
• Details about your IT environment relevant to our services

Information collected automatically

When you visit our website, we may collect standard web analytics data through Vercel Analytics, including:

• Pages visited and time on site
• Referring website
• General geographic region (country/city level)
• Device type and browser

We do not use tracking cookies or third-party advertising trackers on this website.

Third-Party Services

Our website uses the following third-party services:

• Calendly for scheduling. When you book a call, Calendly collects information according to their own privacy policy.
• Google Fonts for typography. Google may collect basic usage data when fonts are loaded.
• Vercel for hosting and analytics.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and schedule consultations
• Deliver the IT services you engage us for
• Send you relevant information about your engagement
• Improve our website and services

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Client Engagement Data

When you engage our fractional IT services, we may access and manage IT systems, user accounts, device configurations, and related technical data on your behalf. All client data is:

• Treated as confidential and handled per your service agreement
• Only accessed for the purposes of delivering agreed-upon services
• Not shared with any third party without your explicit authorization
• Returned or securely deleted upon termination of the engagement

Data Retention

We retain your contact information for the duration of our business relationship and a reasonable period afterward for follow-up and record-keeping purposes. You can request deletion of your information at any time.

Security

We take reasonable measures to protect your information, including encrypted communications, secure access controls, and regular security reviews of our own systems and practices.

Your Rights

You have the right to:

• Request a copy of the personal information we hold about you
• Request correction or deletion of your information
• Opt out of any non-essential communications

Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated revision date.

Contact

Questions about this policy? Email us at d@itcontractor.co.